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Important PilotMall.com Inc. COVID-19 Customer Update

July 2020

PilotMall.com is considered an essential businesses by the federal government. We wanted to share the following information about our operations with you:

  • Phone In / E-Commerce Orders: Our mail order business will proceed as normal. Orders for merchandise in stock in our Florida warehouse will ship same-day if ordered by our 3:00 PM Eastern Time Cutoff.
  • Pick up Orders: We offer the ability to place a Pick up order on our web site. After placing a Pick up order, you will be notified via email when your purchase is complete and available with directions for pickup. Upon arrival at our facility, please call 863-226-1106 to notify our staff that you are here.
  • Retail Store: For the health and well-being of our staff and customers, we have temporarily closed our Lakeland Florida Retail Store until further notice. 
  • Health & Safety: We have put in place hygienic protocols and social distancing measures to combat and slow the transmission of COVID-19. We are taking the necessary steps, as per Official CDC Guidelines, to ensure that our staff and customers stay safe and healthy.

Don't hesitate to reach out to us with any questions or concerns you may have. We appreciate your patience and consideration during this unprecedented time.

Kind Regards,

Neil Glazer, President

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